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Dr Núria Balagué is Deputy Director of the Library Services at the Universitat Autònoma de Barcelona (Spain) where her responsibilities include the management of the quality system. Balagué has participated in different committees related to university library evaluations in Spain, and is also a lecturer at the Faculty of Librarianship and Documentation Science at Universitat de Barcelona.
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Téléchargez le livre : Managing Your Library and its Quality
Managing Your Library and its Quality

Jarmo Saarti , Núria Balagué

Chandos Publishing

2011-08-22

epub sans DRM

This book, divided into two parts, provides an introduction to the quality management issues and gives a general overview to the use of ISO 9001 in the library environment. The second part presents the main features of ISO 9001:2008 with practical...

65,36 €

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