Dr. Mahmood Ali is an Associate Professor in Supply Chain Management at Northumbria University, London, UK. He teaches courses at the undergraduate and graduate levels including research methods, supply chain management and operations management. He received his Ph.D. from the University of Greenwich, UK. Before undertaking his Ph.D., he worked in major corporations in the U.S. for several years. His research interests include supply chain management, enterprise systems, logistics, decision support systems, user resistance and information technology.