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Télécharger le livre : Service Quality in Indian Hospitals
K. Ganesh , Sanjay Mohapatra , M. Punniyamoorthy , Rani Susmitha
Service Quality in Indian Hospitals
This book offers an elaborate and empirical look at service quality of hospitals in the emerging market of India. The poor quality of service is a major issue in a large number of hospitals (particularly in government hospitals), which forces patients to opt for private...
Editeur : Springer
Parution : 2017-10-18
Collection : Advances in Theory and Practice of Emerging Markets
Format(s) : PDF, ePub
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