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Télécharger le livre : Mediation for Managers
John Crawley , Katherine Graham
Mediation for Managers
In recent years mediation has become an increasingly popular approach and powerful technique and has been used successfully in such areas as commercial disputes and customer complaints-handling. Here, for the first time, is an accessible and practical book on mediation...
Editeur : John Murray Business
Parution : 2011-06-17

Format(s) : ePub
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