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Télécharger le livre : Designing Better Services
Francesca Foglieni , Stefano Maffei , Beatrice Villari
Designing Better Services
This book provides accessible, comprehensive guidance on service design and enables practitioners approaching the discipline for the first time to develop the strategic mindset needed to exploit its innovation potential. The opening chapters trace the origins of service...
Editeur : Springer
Parution : 2017-09-25
Collection : SpringerBriefs in Applied Sciences and Technology
Format(s) : PDF, ePub
68,56 €
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