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Télécharger le livre : The Buzz
David Freemantle
The Buzz
Customers are key to your success. Make a big difference to them by taking care of the little things that matter - this book contains 50 tips and techniques to create a Buzz that delivers world-class customer service. In his punchy, accessible guide, well-known author...
Editeur : Nicholas Brealey Publishing
Parution : 2011-05-12

Format(s) : ePub
3,99 €
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Télécharger le livre : The Biz
David Freemantle
The Biz
This could be a senior executive in a bank, a department manager in a retail store, a middle manager in a government agency or a team leader in a charity. It could be a foreman on a building site or a supervisor in a call centre. "Challenge your team everyday";This book...
Editeur : John Murray Business
Parution : 2011-05-12

Format(s) : ePub
3,99 €
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