Claire Cartwright is a clinical psychologist, an Associate Professor of Clinical Psychology at the University of Auckland, and a Fellow of the New Zealand College of Clinical Psychologists. Dr Cartwright initially trained in cognitive-behavioural and psychodynamic therapy approaches. Early on in her teaching of trainee therapists, Dr Cartwright observed that trainees often experience difficulty recognising, understanding and managing their countertransference reactions. She began experimenting with ways to make countertransference theory and practice accessible to trainees and therapists from a range of therapeutic approaches. This began the development of the four-step approach to countertransference that she introduces in this book.  For the last fifteen years, Dr Cartwright’s primary teaching and research focus has been on countertransference.  Along with colleagues, she has conducted and published research into teaching and learning about countertransference.  She has presented her research at several international conferences and offered training workshops for mental health professionals in understanding and managing countertransference therapeutically.