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Télécharger le livre : Handbook of Service Science
Cheryl A. Kieliszewski , Paul P. Maglio , James C. Spohrer
Handbook of Service Science
As the service sector expands into the global economy, a new science of service is emerging, one that is dedicated to encouraging service innovation by applying scientific understanding, engineering discipline, and management practice to designing, improving, and...
Editeur : Springer
Parution : 2010-06-14
Collection : Service Science: Research and Innovations in the Service Economy
Format(s) : ePub
231,04 €
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