Customer Value-centered Management

Understanding and Leveraging Value-to-Value, Pricing, Big Data, and Controlling de

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Éditeur :

Springer


Paru le : 2025-07-16

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Description

This book explores Customer Value-centered Management as a modern corporate approach, emphasizing its dual nature: data-driven yet comprehensive. Facing heightened time pressure and uncertainty, management grapples with decision-making challenges amidst VUCA conditions. While complexity rises, tools like big data and AI offer decision-making solutions. Customer centricity, epitomized by Amazon's success, emerges as pivotal, with customer value serving as the linchpin in relationship marketing. Authors advocate an integrated "value-to-value segmentation" approach, reconciling customer and company perspectives. They caution against simplistic interpretations of value-based pricing, stressing the need for holistic consideration of customer benefit, pricing, and costs.
Pages
348 pages
Collection
n.c
Parution
2025-07-16
Marque
Springer
EAN papier
9783031904967
EAN PDF
9783031904974

Informations sur l'ebook
Nombre pages copiables
3
Nombre pages imprimables
34
Taille du fichier
15073 Ko
Prix
84,39 €
EAN EPUB
9783031904974

Informations sur l'ebook
Nombre pages copiables
3
Nombre pages imprimables
34
Taille du fichier
20183 Ko
Prix
84,39 €

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