Fabiano Larentis, is a Doctor in Management and a Business School Professor at Universidade de Caxias do Sul, Brazil. His research focuses on learning in organizations and relationship marketing.
Claudia Simone Antonello is a Doctor in Management and a Professor at School of Administration, Universidade Federal do Rio Grande do Sul, Brazil. Her research focuses on learning in organizations.
Luiz Antonio Slongo is a Doctor in Management and a Professor at School of Administration, Universidade Federal do Rio Grande do Sul, Brazil. His research focuses on services marketing and relationship marketing.