Tinker Massey has been employed in a number of academic, public and special libraries over her forty plus years of experience. She has conducted many conferences, workshops, presentations and has completed some consulting experiences in the United States over the last twenty years. Her years as an information broker in her own firm have been invaluable to her knowledge of management. She worked for nine years with a Library Director to change an administrative system from dictatorial to team orientation after an in-house shooting. She is presently serving as the Serials Librarian in the Hunt Library at Embry-Riddle Aeronautical University.