Gail Munde is Assistant Professor, Library Science and Instructional Technology at East Carolina University in Greenville, North Carolina USA. Prior to teaching, she worked in academic libraries for 25 years as a department chair, Associate Director, and Associate Dean.Kenneth Marks is the retired dean of the University of Nevada Las Vegas Libraries. He worked in academic libraries for 33 years serving as dean or director of libraries at Utah State University, East Carolina University and the University of Nevada Las Vegas.