Sales and Service Digital Transformation

The Arrival of CRM3.0 Era de

Éditeur :

Springer


Paru le : 2025-06-24

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Description

This book provides a systematic and comprehensive introduction to CRM3.0 in the digital era, which includes innovation in sales and service theoretical systems, in digital tools and products, in value evaluation systems, and in support systems, combined with cases of enterprises. It elaborates on sales in the digital era from different perspectives such as theoretical systems, business models, value output, and digital tools, as well as how to serve digital innovation and transformation.
This book involves lots of charts, combined with cases of industry innovation and transformation of typical enterprises, to provide reference and inspiration for managers and practitioners in business especially who are in demand of digital transformation for enterprises, as well as the readers in business schools.
Pages
256 pages
Collection
n.c
Parution
2025-06-24
Marque
Springer
EAN papier
9789819659609
EAN PDF
9789819659616

Informations sur l'ebook
Nombre pages copiables
2
Nombre pages imprimables
25
Taille du fichier
10957 Ko
Prix
116,04 €
EAN EPUB
9789819659616

Informations sur l'ebook
Nombre pages copiables
2
Nombre pages imprimables
25
Taille du fichier
61839 Ko
Prix
116,04 €

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