Digitalisation in Mobility Service Industry

A Survey-based Expert Analysis de

Éditeur :

Springer


Collection :

Future of Business and Finance

Paru le : 2022-07-21

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Description

This book focuses on the implications of digitalisation in the mobility service industry. Based on an analysis of more than 450 survey responses, it explores and assesses mobility in the age of digitalisation. The content covers both changes in the relationship between the company and its customers and a potential paradigm shift among leading companies. The findings suggest that a shift from traditional mobility management to a more customer-centred management perspective is both widely accepted and increasingly necessary. Nevertheless, the inclusion of services that are not primarily concerned with overcoming spatial distances is considered to be less attractive. Given its scope, the book will be of interest to researchers and professionals who are involved in digitalisation in the mobility service industry.
Pages
81 pages
Collection
Future of Business and Finance
Parution
2022-07-21
Marque
Springer
EAN papier
9783031071508
EAN PDF
9783031071515

Informations sur l'ebook
Nombre pages copiables
0
Nombre pages imprimables
8
Taille du fichier
1853 Ko
Prix
52,74 €
EAN EPUB
9783031071515

Informations sur l'ebook
Nombre pages copiables
0
Nombre pages imprimables
8
Taille du fichier
860 Ko
Prix
52,74 €