Service Design Practices for Healthcare Innovation

Paradigms, Principles, Prospects

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Éditeur :

Springer


Paru le : 2022-01-19



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Description

This book offers an overview of service design practices for healthcare and hospital management. It explores how these practices can help to generate innovations in healthcare and contribute to the improvement of patient-centered care. Respected experts, including scholars from various disciplines and practitioners from healthcare institutions, share essential insights into established research areas, fields of work and work structures, and discuss successful approaches, methods and tools. By illustrating innovative services, products, processes, systems, and technologies, as well as their application in practice, the authors highlight the role of participating stakeholders in service design projects and the added value that comes from sharing, communicating, networking and collaborating. This book is a must-read for scholars and practitioners in the hospital and healthcare sector. It will also appeal to anyone interested in organizational development, service business model innovation, customer involvement and perceptions, and service experience.


Pages
547 pages
Collection
n.c
Parution
2022-01-19
Marque
Springer
EAN papier
9783030872724
EAN PDF
9783030872731

Informations sur l'ebook
Nombre pages copiables
5
Nombre pages imprimables
54
Taille du fichier
18053 Ko
Prix
81,67 €
EAN EPUB
9783030872731

Informations sur l'ebook
Nombre pages copiables
5
Nombre pages imprimables
54
Taille du fichier
68659 Ko
Prix
81,67 €

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