Téléchargez le livre : Creating Citizen-Consumers

Creating Citizen-Consumers

Changing Publics and Changing Public Services

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Éditeur :

SAGE Publications Ltd


Paru le : 2007-01-24



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Description
`This is an illuminating and topical study, which skilfully blends together theoretical and empirical analysis in search of the "citizen-consumer". It should become a key text for all with an interest in public service reform and the "choice" agenda, as well as consumerism and citizenship' - Ruth Lister, Professor of Social Policy, University of Loughborough

Political, popular and academic debates have swirled around the notion of the citizen as a consumer of public services, with public service reform increasingly geared towards a consumer society. This innovative book draws on original research with those people in the front-line of the reforms - staff, managers and users of public services - to explore their responses to this turn to consumerism.

Creating Citizen-Consumers explores a range of theoretical, political, policy and practice issues that arise in the shift towards consumerism. It draws on recent controversies about choice to examine the tensions of modernising public services to meet the demands of a consumer society. The book offers a fresh and challenging understanding of the relationships between people and services, and argues for a model based on interdependence, respect and partnership rather than choice.

This original book makes a distinctive contribution to debates about the future of public services. It will be of interest to those studying social policy, cultural studies, public administration and management across the social sciences, as well as for those working in public services.

John Clarke is a Professor of Social Policy at the Open University. Janet Newman is a Professor of Social Policy at the Open University. Nick Smith is a Research Officer in the Personal Social Services Research Unit at the University of Kent. Elizabeth Vidler is a Project Officer in the Faculty of Social Sciences at the Open University. Louise Westmarland is a Lecturer in Criminology at the Open University.
Pages
192 pages
Collection
n.c
Parution
2007-01-24
Marque
SAGE Publications Ltd
EAN papier
9781412921336
EAN PDF
9781847878649
Informations sur l'ebook
Nombre pages copiables
9
Nombre pages imprimables
9
Taille du fichier
1966 Ko
Ce livre est accessible aux handicaps Voir les informations sur l'accessibilité
Prix
58,37 €
EAN EPUB
9781446225479
Informations sur l'ebook
Nombre pages copiables
9
Nombre pages imprimables
9
Taille du fichier
932 Ko
Ce livre est accessible aux handicaps Voir les informations sur l'accessibilité
Prix
58,37 €

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